Tag Archives: #RIAs

Episode 183 – Uncovering Hidden Pain Points in RIA Practices with Lincoln Ross



Lincoln Ross sits as the President & CEO of CircleBlack: the all-in-one wealth platform for the relationship-focused advisor.

Lincoln and Doug talk through the challenges RIAs encounter when striving to provide top-notch client experiences while also managing portfolios effectively.

They also discussed:

  • The common hurdles faced by RIAs throughout their professional journeys.
  • Real-world examples highlighting how these challenges impact the day-to-day operations and long-term growth of RIAs.
  • Less talked about pain points, such as managing small accounts, billing complexities, and establishing brand identity, are examined for their significance.
  • Strategies employed by RIAs to overcome these challenges, including technology adoption and communication methods.
  • Data security concerns in the financial sector and how RIAs are adapting to shifts in technology to ensure the safeguarding of client data.

 

Resources: 

CircleBlack


Episode 112 – Turning the Page to the Next Gen Advisor with Tim Gerend



Tim Gerend is the Chief Distribution Officer at Northwestern Mutual, a company combining the expertise of financial professionals with a personalized digital experience and leading-edge technology to best serve clients with their insurance, investments, and life goals.

Doug and Tim talked about the results of their Planning and Progress Study which presented revealing statistics on financial planning and the lack of advisor use.

They also discussed:

  • Why the industry may be more focused on fundraising and corporate growth than on the end investor
  • How to better meet the next generation of investors
  • The puzzle of the country becoming more diverse while the industry remains stagnant
  • What a digital future means and why building tech stacks should not be the main focus
  • Why more advisors don’t provide holistic services
  • Preparing for the next generation of advisors

Resources: Northwestern Mutual 




Episode 111 – Technology and its Impact on Wealth Management – With Raj Bhattacharyya



Raj Bhattacharyya is the CEO of Robertson Stephens Capital, a privately-held, boutique wealth management firm servicing entrepreneurs, business owners, executives, family offices and institutions.

Doug and Raj talked about how Robertson Stephens Capital is evolving to keep pace with changes across the  wealth management industry, with the goal of helping advisors better serve their clients. 

They also discussed:

  • How innovation plays a key part in the future of wealth management
  • What type of technology Robertson Stephens is adopting to better serve their clients
  • How wealth management has changed over the years and how advisors have improved the quality of their services
  • The three different personas Roberston Stephens uses in their business
  • How advisors can build customized portfolios incorporating active and passive products

Resources: Robertson Stephens Capital




Episode 110 – Diversify Client Portfolios Through Commercial Real Estate – With Sheldon Chang



Sheldon Chang is the President of CrowdStreet Advisors, a company that provides investment advisory services exclusively to privately managed accounts and private funds. They also help advisors incorporate commercial real estate (CRE) into their clients’ portfolios.

Doug and Sheldon talked about the unique opportunity CrowdStreet gives to private investors and their clients to advance their portfolios. 

They also discussed:

  • Sheldon’s diverse background in the industry and how he arrived at CrowdStreet Advisors
  • The role CrowdStreet plays in the industry to allow access to great investment opportunities 
  • The return of economic and demographic trends that are impacting advisors
  • Why CrowdStreet focuses on projects in growing cities
  • How CrowdStreet is working to make CRE more accessible to advisors

Resources: CrowdStreet Advisors




Episode 108 – Tech Solutions that Grow Your Firm – With Robert Teaney



Robert Teaney is the Director at ViewTrade., a firm creating a smoother, faster and more efficient straight through trading process for non-U.S. firms seeking access to the U.S. equity & option market. They provide turnkey white-labeled retail brokerage, technology, content, customer engagement and advisor solutions to brokerage firms, banks, and financial firms worldwide.

Doug and Robert talked about what Robert learned regarding advisors through his time visiting practices and the problems they continue to face.

They also discussed:

  • Robert’s journey and decision to join ViewTrade
  • An overview of ViewTrade and what its trying to accomplish
  • The recent release of OneView and how it helps advisors
  • The feedback from advisors who are using OneView
  • What is next for ViewTrade

Resources: ViewTrade




Episode 106 – Financial Services Continues to be a Winning Industry – With Gino DeRango



Gino DeRango is the Senior Vice President, National Sales Manager at Axos Advisor Services, a hybrid custodian and financial services company with powerful integrated custodial and banking solutions that enable RIAs to offer a wider range of services to their clients.

Doug and Gino talked about the current environment of the financial services industry and the opportunities that are in front of advisors.

They also discussed:

  • The major changes in financial advising over the last two decades
  • How the industry can better focus on the end investor to ensure people are getting educated
  • Why Gino feels that Axos Advisor Services is going to be successful
  • What has him excited about joining the company
  • How the industry can become winners

Resources: Axos Advisor Services 




Episode 107 – Cash Management is More Important than Ever – With Eric Lansky



Eric Lansky is the President of StoneCastle Cash Management, a company that connects institutional and retail investors to banks via innovative cash, deposit, and capital investment solutions.

Doug and Eric talked about the current environment and why cash is becoming more relevant than ever for advisors.

They also discussed:

  • The implementation of cash management into advisors’ practices
  • The increase in liquidity events and where cash is going
  • Why it may be beneficial to have direct control over clients’ cash
  • Why there are such large differences in rates among bank checking, savings, and CD accounts
  • How StoneCastle helps advisors manage their clients
  • The clients now becoming referrals for advisors

 

Resources: StoneCastle Cash Management

 


Episode 105 – Delivering High Level Services to Clients – With Carla Barry



Carla Barry is head of Operations at Axos Clearing, a full-service clearing firm focused on the success of introducing broker-dealer and registered investment advisor correspondents.

Doug and Carla talked about her coming from outside the financial services industry and what she believes goes into creating a great service model.

They also discussed:

  • What gets her excited to come to work every day
  • How she keeps her staff motivated at a high level
  • Her rating of the service her team currently provides to broker dealers
  • Using the strategy of teaching combined with problem solving
  • The way the feedback she is getting from clients has changed over the year she has worked there
  • What she would tell a prospect who is considering the service and support of Axos
  • Why Axos makes sense for her and what gets her excited about the future

Resources: Axos Clearing 




Episode 104 – An AI Solution For Personalized Advising – With Andrew Altfest



Andrew Altfest is the founder and CEO of FP Alpha, the first AI driven, comprehensive financial planning solution that enables advisors to provide actionable and personalized recommendations to clients across over 15 financial planning disciplines. 

In today’s podcast, Doug talked with Andrew about his background and how he got the idea for this innovative product. They also discussed: 

  • Andrew’s background growing up in a family of advisors
  • The solutions FP Alpha provides to advisors and the journey of its creation
  • Why tax planning and estate planning are key areas to providing holistic advice
  • How Andrew and his firm have used FP Alpha for personalization
  • AI’s impact on personalization and how advisors do business
  • Why Andrew decided to offer his solution to the industry instead of keeping it for his firm

Resources: FP Alpha 




Episode 103 – Active Management in a Time of Decline – With Rocco Pellegrinelli



Rocco Pellegrinelli is the Founder and CEO of Trendrating, a Swiss company with proprietary and unique trend-capture and rating methodologies used in the asset management, wealth management, private banking, advisory, hedge funds, and family offices fields to maximize returns and to better control risks.

Doug and Rocco talked about the current state of the overall global markets and the historical trends that may tell us what to expect when deciding to invest.

They also discussed:

  • The combination of factors affecting market fluctuations
  • Why inflation is not just an American issue
  • How active management can help people navigate the current and upcoming cycles
  • The challenges that Rocco has experienced as an active manager over the last decade
  • Rocco’s advice to active managers about the opportunities that exist
  • The Trendrating model and what it says about recent market behavior

Resources: Trendrating