Tag Archives: #NextGen

Episode 152 – The App to Ensure You Never Lose a Client – With Tom Fields



Tom Fields is the Founder of Fynancial, a custom mobile app that builds advisors a platform to retain clients, build trust, and provide a new service without ever reducing fees.

In this podcast, Doug and Tom explore the world of client-facing apps for advisors to leverage and how Fynancial differs from its competitors, creating a user experience the end client is actually looking for.

They also discussed:

  • The significance of retention for IRAs and how Fynancial is helping in this area
  • The difference between traditional client portals and the approach Fynancial takes
  • The current trend of wealth transfer and the challenges financial advisors face in engaging with the next generation of clients
  • How financial technology can support the shift from traditional financial advice to financial coaching
  • The role social media plays for the next-gen in how they will consume financial advice and how advisors can leverage the platforms
  • The benefits of using a client-facing app for content marketing

 

Resources: 

Fynancial

 


Episode 112 – Turning the Page to the Next Gen Advisor with Tim Gerend



Tim Gerend is the Chief Distribution Officer at Northwestern Mutual, a company combining the expertise of financial professionals with a personalized digital experience and leading-edge technology to best serve clients with their insurance, investments, and life goals.

Doug and Tim talked about the results of their Planning and Progress Study which presented revealing statistics on financial planning and the lack of advisor use.

They also discussed:

  • Why the industry may be more focused on fundraising and corporate growth than on the end investor
  • How to better meet the next generation of investors
  • The puzzle of the country becoming more diverse while the industry remains stagnant
  • What a digital future means and why building tech stacks should not be the main focus
  • Why more advisors don’t provide holistic services
  • Preparing for the next generation of advisors

Resources: Northwestern Mutual